Packaging is a key part of the product experience. A great package invites the buyer to pick it up, read it, touch it – and ultimately, buy it.

Our packaging and label solutions are all about getting your products into people’s carts – and into their homes and businesses. But, we know you have a lot of choice when it comes to labels and flexible packaging. We know that. So why should you choose Lorpon Labels?

Our business is based on innovation.

We’re a label manufacturing company that offers the best available technology. We embrace trends and come up with fresh ideas. Our team is creative and idea-driven, not just transactional – we’re not about being order-takers, but about using our knowledge to add real value to your brand. Count on an engaged, consultative approach to help you make the best packaging decision for your product.

Our focus is service.

We work hard to understand your business and help you use great on-package marketing to engage your audience, meet your objectives and grow your market share. You’ll have a dedicated, highly responsive team on your account – our clients never have to wait more than three hours to get a question answered or an email returned.

Quality. It’s at the heart of everything we do.

We use only premium grade materials. We developed a press approval process that includes up to seven quality control checks for every order. And, we offer unbeatable colour accuracy and consistency to meet even the most stringent brand standards.

Meeting the needs of a changing industry.

Timeframes are tighter and products need to hit the ground running. That’s why we operate 24/7 – and have some of the best shipping and logistics capabilities around. And if you need creative support, we’ve got a solid team to back you up with innovative designs and fresh ideas.

OUR TEAM

Bob Pontarollo

CEO

Bob founded Lorpon Labels in 1985 with one goal: to provide his customers with the best products and the best service possible. And that’s what he’s been doing for three decades – building solid relationships with loyal clients, many of whom have stuck with this family-owned firm since day one.

There’s a word you’ll hear a lot when you talk to Bob: quality. He doesn’t skimp on service, or on equipment or materials. So when it came time to choose a digital press, he went with his team’s recommendation to invest in a top-of-the-line HP Indigo WS6800 digital press. Not only does the new press provide premium results, investing in the best available technology has really opened up what Lorpon can do for customers. Need to print on vinyl? Create a hologram? Produce customized pouches? The press can do all that and more, and the Lorpon team has the knowledge and skills to really leverage its potential.

“I’ve surrounded myself with a great team; everyone here has my mentality. Profit doesn’t come first – it’s service and quality. Profit comes when you do all the other things right.”

Andrea Pontarollo

PRESIDENT

Andrea grew up eating, sleeping and breathing labels; she was six years old when her parents founded Lorpon. She started off answering phones and making address labels, and spent her after-school hours and summers working in every part of the business to develop a comprehensive, ground-up knowledge of everything the company does.

These days, Andrea combines that history with next-generation thinking. As President, there’s no part of the business she doesn’t touch. Supplier pricing, problem solving, new software implementation, research, financials, analysis, she does it all. Highly organized and deadline driven, she has played a key role in helping the company grow – and has been instrumental in creating a warm, relaxed culture that’s welcoming for clients and employees alike.

“We’re not really a hierarchical culture here. Everyone’s ideas are valued, and everyone is empowered to make decisions. It’s a great atmosphere to work in – we’re a family-owned business, and that means we treat everyone like family.”

Jeff Sommer

VICE PRESIDENT BUSINESS DEVELOPMENT

Jeff has been with Lorpon for 15 years. During his tenure he has worn lots of different hats, but his main role is developing new opportunities for the company through new clients, new markets and new ideas.

Jeff isn’t an order-taker. He’s an idea guy. He asks questions and offers options. He assesses all the angles and gives you the information you need to make an informed decision. If there’s something Lorpon has never made before, he will figure out how to do it, do it affordably – and do it well. Whether it’s sourcing new equipment, evaluating new production methods, or connecting with dependable partners, he finds the solutions that will help you break into new markets, create a connection with your customers – and unequivocally own the shelf.

Want to talk about the possibilities of digital? Jeff is your man. As Lorpon’s resident digital champion, he is incredibly passionate about how new tech is changing the packaging landscape and creating new and exciting opportunities for growth.

“My favourite project is always the next one. I love a challenge – and I love solving a problem that keeps my clients up at night. Money isn’t what drives me. It’s innovation. Possibilities. I’m incredibly interested in technology and how it can change our business for the better.”

Joe Ricci

GENERAL MANAGER

You know all the promises we make about producing quality work and making sure it all gets delivered to you on time? Joe is in charge of ensuring we keep those promises.

He’s the one that makes sure your labels get out when we say they will, and that they’re done right. Like so many people on our team, Joe has been with us for years (a full decade, actually). He negotiates prices with suppliers, buys all our materials, and does quality control. In fact, Joe sees every order that comes through our doors and is the final set of eyes before it leaves – and if there are any challenges in between, he’s the chief troubleshooter and problem solver.

“I’m passionate about the integrity of who we are. Doing what I say and fostering trust is really important to me. I like that I work for a company that feels the same way I do about doing business.”

Murray Ditchburn

VICE PRESIDENT SALES

Thinking about printing a new label or pouch for your product? This is the guy you should be talking to. With 20+ years in the label industry, Murray has a ton of knowledge about the materials and technologies that will make your packaging sell.

Before joining Lorpon, he spent 16 years working with a label manufacturer, in that job, he started off in production and moved into sales. He uses that extensive knowledge to troubleshoot issues and come up with creative solutions to every packaging challenge. At Lorpon, his focus is on managing existing accounts, managing the sales team and pursuing new business. He is also involved with the company’s R&D efforts, which have been stepped up dramatically with the addition of the new digital press. He loves playing with different substrates, decorations and effects that simply aren’t possible on flexo – digital offers incredible opportunities for standout branding.

The best part of Murray’s job, however, is dealing with people. But he isn’t your typical “sales guy” who tries to sell you stuff you don’t need. He focuses on offering you value, knowledge and a fair price. That’s how he has maintained strong relationships over the years – by working with integrity, fairness and responsiveness.

“It’s about letting people know that I’m there for them. If I get a call or an email, even if I don’t have the answer right away, I’ll touch base to let them know I’ll get them the answer. Treating customers well is just good business.”